FREQUENTLY ASKED QUESTIONS

  • Tiny Chef has a language all his own. We have no idea what it’s called or how to pronounce it, even though we’ve asked many, many times.

  • It changes daily but he goes completely bananas for most vegetables. Chef is an herbivore which means he eats only plant-based foods. Even the Tiny Burgers he loves are plant-based!

  • Without his hat and NOT counting his floof height (which varies day to day) he’s about 6” tall.

  • As much as Tiny Chef loves receiving gifts, his home is so tiny that he runs out of room fast! If you MUST send Chef something we ask that you kindly email us first at hello@thetinychefshow.com, FANK YEWWW!

  • Show your friends and family your favorite video and follow us on YouTube, Instagram, Twitter, Facebook, and Tik Tok. You can also support the show by picking up some merch from our Tiny Shop!

  • That’s what friends are for!

  • Chef wishes he could fulfill every request. We would LOVE to do this but are not able to at this time. We are working on it and know what a gift it would be to have Cheffy be able to send personalized messages to the special people in our lives when they need it most. 

  • It’s what we call Tiny Chef’s most loyal fans.

  • Everyone on the Tiny Team tries our best to answer every e-mail and art submission we get! Chef is often too busy to respond personally, but he adores every single thing we show him and finds so much joy in seeing how he has inspired people around the world.

QUESTIONS ABOUT THE TINY SHOP

  • Because our merch is created on-demand, we can not offer returns or exchanges, all sales are final. Everything is printed custom and the Tiny Chef Show absorbs any reprinting or shipping cost. Please be mindful of this when ordering!

    We only accept exchanges for products damaged upon arrival. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.

    To be eligible for an exchange, you must email within 7 days (of the order delivery date). We will respond to your e-mails promptly and accordingly to make sure that your replacement is sent out. If the replacement item is not available, we will refund the full purchase price.

  • Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. For pre-order items, please refer to the expected availability timing stated on the order page. We ship domestically and to a select number of international destinations.  Shipping times depend on your location. The USPS site quotes, but does not guarantee, 2-8 business days for domestic delivery. International shipping is longer.

    • Multiple orders placed on the same day cannot be combined and will ship separately.

    • We can’t split up a single order and ship to multiple locations. If you need to send items to different locations, please place separate orders for each location.

    • We CANNOT CHANGE A SHIPPING ADDRESS ONCE AN ORDER HAS BEEN PLACED. Please be sure to check your shipping details prior to submitting your order.

    • We can ship most of our products to U.S. Military APO/FPO addresses. When completing your Shipping Address, please note the following:

    1. Be sure to enter your full name, grade, and PSC or unit number.

    2. Make sure the City is entered as either "APO" or "FPO".

    3. Make sure the State must is selected as either "AA" "AE" or "AP".

    4. The country must be United States and you must enter your zip code.

    5. Because of the various security measures within military bases, orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for arrival of your package.

    6. Sometimes our merchandise is created in different locations. We rely on our fulfillment centers to process every order, so some of your items may arrive separately.

  • An email with tracking information will be sent to you once your order has shipped.

  • Our customer service team is available Monday through Friday 8:30am – 5pm PST. If you email hello@thetinychefshow.com over the weekend, our customer service team will contact you the following Monday.

PRESS, MEDIA & BUSINESS INQUIRIES 

  • Write us directly! collabs@thetinychefshow.com

  • Cheffy is currently a free agent.

  • E-mail us at collabs@thetinychefshow.com and we can discuss!